Privacy Policy

SERALEEN GROUP PERSONAL DATA PROTECTION POLICY

Seraleen's ambition is to be an exemplary corporate citizen in order to participate in the construction of a more beautiful world. We attach great importance to the principles of honesty and transparency and we are committed to establishing a solid and lasting relationship with our consumers based on trust and mutual interest. Part of that commitment involves protecting and respecting your privacy and your choices. Your privacy is a key issue for us. That is why you will find below "Our Commitment to Privacy" and our full Privacy Policy.

OUR COMMITMENT TO PERSONAL DATA PROTECTION

1.We respect your privacy and your choices.

2.We ensure that privacy and security issues are at the heart of everything we do.

3.We will only send you marketing communications if you have requested them. You can change your mind at any time.

4.We will not share or sell your data.

5.We are committed to securing and protecting your personal data. This means that we only work with trusted partners.

6.We are committed to being open and transparent about how we use your data.

7.We will not use your personal data in ways that we have not made known to you.

8.We are respectful of your rights and constantly strive to accommodate your requests to the extent possible within our own legal and operational responsibilities.

In order to further explain our data protection and privacy practices, we outline below the different types of personal data we may obtain directly from you or as a result of your interaction with us, how we may use it, with whom we may share it, how we protect it and ensure its security, and the rights you have with respect to your personal data. Of course, not all of this applies to you. This privacy policy is intended to give you an overview of the range of situations in which we may interact with each other.

The more you communicate with us and provide us with information about yourself, the better we can provide you with personalized services.

When you provide us with personal data or when we collect personal data from you, we will use it in accordance with this Policy. If you have any questions or concerns about your personal data, please contact us at seraleen.paris@gmail.com

WHO ARE WE ?

Seraleen Paris is part of the brand portfolio of Seraleen - Division Produits Grand Public France Seraleen - Division des Produits Grand Public France is responsible for the personal data that you communicate to us. The terms "Seraleen", "we" or "our" used herein refer to the company Les Galantes SA. In accordance with the regulations applicable to the protection of personal data, Seraleen is the "data controller".

Les Galantes SA (Consumer Products Division France)

60 Rue de la Jonquiére 75017 Paris

[France / Seraleen Paris / https://seraleen.com/en/ ].

WHAT IS PERSONAL DATA ?

Personal data" means any information that can identify you directly (e.g., your name) or indirectly (e.g., through pseudonymized data such as a unique identifier). This means that personal data includes information such as postal/email addresses, cell phone numbers, usernames, profile pictures, personal preferences and shopping habits, user-generated content, financial data and information about your beauty/wellness. Personal data may also include unique numerical identifiers such as the IP address of your computer or the MAC address of your mobile device, and cookies.

WHAT PERSONAL DATA DO WE COLLECT FROM YOU AND HOW DO WE USE IT ?

Seraleen believes that as a consumer, you are at the heart of everything we do. We enjoy receiving information from you, getting to know you, and creating and delivering products you love. And we know that many of you like to communicate with us. For all these reasons, there are many ways in which you can give us your personal information, and how we can collect it.

How do we collect or receive your personal data?

We may collect personal data from you, or receive personal data from you, through our websites, questionnaires, applications, devices, Seraleen product or brand pages on social networks or by any other means. In some cases, you provide personal data directly to us (e.g., when you create an account, when you contact us, or when you make a purchase on our websites/applications or in a store/beauty salon). In other cases, we collect such data (e.g., by using cookies to understand how you use our websites/applications) or the data in question is sent to us by third parties, including other Seraleen Group entities.

When we collect data, we mark the required fields with an asterisk. Some of the data we ask you for is necessary for the following reasons:

- The performance of the contract we have concluded with you (e.g., in order to deliver the goods you have purchased on our website/application) ;

- Providing the service you have requested from us (e.g., to send you a newsletter) ;

- Compliance with legal obligations (e.g., billing).

Failure to complete the fields marked with an asterisk may affect our ability to provide you with products and services.

The table below provides more detailed information and explanations on the following items:

1.In what situations may your personal data be provided or collected? This column lists the activities you engage in, or the situations you find yourself in, when we use or collect your personal data. For example, if you are making a purchase, signing up for a newsletter or browsing a website/application.

2.What personal data may we obtain directly from you or as a result of your interaction with us? This column indicates what types of data about you we may collect depending on the situation.

3.How and why may we use it? This column explains what we may do with your data, and for what purposes we collect it.

4.What is the legal basis for our use of your personal data? This column explains the purpose for which we may use your data. Depending on the purpose for which the data is used, the legal basis for processing your data may be:

-Your consent ;

- Our legitimate interest which may consist of:

- Improving our products and services, and more specifically our business interests to help us better understand your needs and expectations and thus improve in the interest of our customers, our services, websites/apps/devices, products and brands.

- Fraud prevention, to ensure that payments are made without fraud or embezzlement.

- Securing our tools, to ensure the protection and security of the tools you use (our websites/applications/devices) and to ensure that they are working properly and are continuously improved.

- The performance of a contract, specifically the provision of services you request from us.

- Legal obligations when the legislation in force requires the processing of data.

Overview of information about your interactions with us and their impact on your personal data

In what situations may your personal data be provided or collected ?

What personal data can we obtain directly from you or as a result of your interaction with us ?

How and why can we use them ?

What is the legal basis for processing your personal data ?

Creating and managing an account

Data collected when creating an account on Seraleen's websites/applications, through a connection via social networks or in-store.

Depending on the frequency of your interactions with us, this personal data may include:

- Full name ;

- Gender ;

- Email address ;

- Mailing address ;

- Phone number ;

- Photo ;

- Date of birth or age range ;

- Username and password ;

- Presentation or personal preferences ;

- Ordering information ;

- Profile on social networks (if you use social networks to connect or if you communicate us these personal data).

We use this data to:

- Manage your orders ;

- Manage contests, promotions, surveys or competitions in which you participate ;

- Answer your questions and interact with you in any other way ;

- Offer you a loyalty program ;

- Allow you to manage your preferences ;

- Execution of a contract

Provide you with the service you requested (e.g., create an account, participate in a survey or purchase a product).

- To send you marketing communications (if you have requested us to do so) that may be tailored to your "profile" (for example, by using the personal data we have about you and your preferences) ;

- Consent

To send you commercial prospecting messages.

- To offer you personalized services according to your beauty characteristics ;

- Monitor and improve our websites and applications ;

- Carry out audience analysis or statistics ;

- To secure our websites/applications and ensure our and your protection against fraud.

- Legitimate interest

To maintain the security of our websites/applications and ensure its protection against fraud, as well as to help us better understand your needs and expectations and thereby improve our services, products and brands.

Subscription to newsletters and commercial communications

Depending on the frequency of your interactions with us, this personal data may include:

- Full name ;

- Email address ;

- Presentation or personal preferences ;

- Profile on social networks (if you use social networks to connect or if you communicate us these personal data).

We use this data to:

- To send you marketing communications (if you have requested us to do so) that may be tailored to your "profile" using the personal data we have about you and your preferences (including the location of your favorite store) ;

- Consent

To send you commercial prospecting messages.

- Carry out audience analysis or statistics ;

- Legitimate interest

To tailor our marketing communications and understand their effectiveness, and to ensure that you have the most appropriate experience, as well as to help us better understand your needs and expectations and thereby improve our services, products and brands.

- Maintain a suppression list if you have requested not to be contacted ;

- Legal obligations

Keep your contact information on a suppression list if you have asked us to stop sending you marketing messages.

Purchasing and order management

Data collected during the purchase procedure carried out on the website/applications of Seraleen, the pages of social networks or in store.

Depending on the frequency of your interactions with us, this personal data may include:

- Full name ;

- Email address ;

- Mailing address (delivery and billing) ;

- Phone number ;

- Presentation or personal preferences ;

- Profile on social networks (if you use social networks to connect or if you communicate us these personal data).

- Information about any transaction, including products purchased ;

- Payment and information; or

- Purchase history.

We use this data to:

- Contact you to finalize your order if you have saved your shopping cart or if you have placed products in your shopping cart without proceeding to payment ;

- To inform you about the availability of a product you wanted to buy ;

- Process and track your order, including delivery of the product to the address you have provided ;

- To manage the payment of your order. It is specified that the information relating to the payment (credit card number/Paypal information/bank details) are not collected by us but directly by the payment service providers ;

- Manage any contact you have with us regarding your order ;

- Execution of a contract

Provide you with the service you requested (purchase).

- Protect transactions from fraud. We use a solution provided by a third-party service provider to detect fraud and ensure that the payment is made by you or someone you authorize ;

- Enrich your profile if you make a purchase with your account information;

- Evaluate satisfaction ;

- Manage any dispute related to a purchase;

- To make statistics.

- Legitimate interest

To protect you and us from fraudulent transactions and to ensure that payments are made without fraud or embezzlement.

Online navigation

Data collected by cookies or similar technologies (hereinafter "Cookies "*) when you browse Seraleen's website/applications or third-party websites/applications.

For information on specific Cookies placed through a particular website/application, please see the Cookie Table on the website/application in question.

* Cookies are small text files that are stored on your device (computer, tablet or mobile) when you browse the Internet, including Seraleen Group websites.

Depending on the frequency of your interactions with us, this personal data may include:

- Data relating to your use of our websites/applications ;

- Last visited site ;

- Connection data ;

- Pages consulted ;

- Videos viewed ;

- Ads you clicked on ;

- Products you have been looking for ;

- Your location ;

- Duration of your visit ;

- Products that you have chosen to compose your shopping cart.

Technical information:

- IP address ;

- Browser data ;

- Data related to the device.

A unique identifier assigned to each visitor and the expiration date of that identifier.

We use Cookies, where appropriate, together with other personal data you have already provided to us (e.g., your previous purchases or whether or not you have signed up for our online newsletters) for the following purposes:

- Ensure the proper functioning of our website/applications:

- appropriate delivery of content ;

- creation and storage of a shopping cart ;

- creation and storage of your connection data ;

- customization of the interface such as the language used ;

- device settings, including screen resolution, etc. ;

- improving our websites/applications, for example, by testing new ideas.

- To ensure the protection and security of the website/application, and to protect you from fraud or misuse of our websites or services, for example, through login operations.

- To make statistics in order to :

- to avoid visitors being registered twice ;

- to know the users' reactions to our advertising campaigns ;

- to improve our offers ;

- to understand how you found out about our websites/applications.

- Conduct online behavioral advertising:

- to provide you with online advertisements for products that may be of interest to you, based on your past behavior ;

- to provide you with advertisements and content on social networks.

- Tailor our services for you:

- in order to send you recommendations, commercial communications or any content according to your profile and your interests ;

- in order to offer you our websites/applications in a personalized manner, e.g., by remembering your shopping cart or login data, your language, user interface personalization cookies (e.g., your device settings, including screen resolution, font preferences, etc.)

- Allow the sharing of our content on social networks (sharing buttons to give visibility to the site).

- Legitimate interest

To ensure that we provide you with properly functioning websites/applications, advertisements and communications, and to continuously improve the cookies that are (i) fundamental to the operation of our website, (ii) used to ensure the protection and security of our website.

- Consent

For all other cookies.

Promotional operations

Data collected during a game, a contest, a promotional offer, a sample request, a survey participation.

Depending on the frequency of your interactions with us, this personal data may include:

- Full name ;

- Email address ;

- Phone number ;

- Date of birth ;

- Gender ;

- Mailing address ;

- Presentation or personal preferences ;

- Profile on social networks (if you use social media to connect or if you provide us with this personal data) ;

- Any other information you have provided to us about yourself (e.g., via your "My Account" page, by contacting us, by providing your own content such as photos or a comment, by sending a question via the "chat" feature available on some websites/apps, or by participating in a contest, game or survey).

- To carry out tasks requested by you, such as administering your participation in contests, games and surveys, including taking into account your opinions and suggestions ;

- Execution of a contract

Provide you with the service you requested.

- To make statistics.

- Legitimate interest

To send you communications related to your request, and to help us better understand your needs and expectations and thereby improve our services, products and brands.

- To send you commercial communications (if you have requested us to do so).

- Consent

To send you commercial prospecting messages.

User-generated content

Data collected when you post content on one of our social media channels or agree to our reuse of content you have posted on social media channels.

Depending on the frequency of your interactions with us, this personal data may include:

- Full name or alias ;

- Email address ;

- Photo ;

- Presentation or personal preferences ;

- Profile on social networks (if you use social media to connect or if you provide us with this personal data) ;

- Any other information you have provided to us about yourself (e.g., via your "My Account" page, by contacting us, by providing your own content such as photos or a comment, by sending a question via the "chat" feature available on some websites/apps, or by participating in a contest, game or survey).

- In accordance with the special conditions you have accepted:

- upload your comments or content ;

- promote our products ;

- Consent

Reuse the content you have posted online.

- To make statistics.

- Legitimate interest

To help us better understand your needs and expectations and thus improve and promote our services, products and brands.

Use of applications and devices

Data collected in the course of your use of our applications and/or devices.

Depending on the frequency of your interactions with us, this personal data may include:

- Full name ;

- Email address ;

- Location ;

- Date of birth ;

- Presentation or personal preferences ;

- Beauty/wellness data, including your skin tone, skin/hair type ;

- Geolocation.

We use this data to:

- Provide you with the requested service (e.g., virtual testing of our products, purchase of our products via the app or related e-commerce websites; advice and notifications regarding your sun exposure, hair routine) ;

- Analyze your beauty/wellness characteristics and recommend the appropriate routines and products (including customized care) ;

- Provide you with recommendations for products and routines ;

- Execution of a contract

To provide you with the requested service (including, if necessary, the performance of an analysis by the research and innovation team of the algorithm required to provide the service).

- To promote research and innovation to which the researchers of the Seraleen Group are dedicated ;

- Monitor and improve our applications and devices ;

- To make statistics.

- Legitimate interest

To constantly improve our products and services to meet your needs and expectations, and to advance research and innovation.

Inquiries

Data collected when you ask questions (e.g. via customer service) about our brands or products and their use.

Depending on the frequency of your interactions with us, this personal data may include:

- Full name ;

- Phone number ;

- Email address ;

- Any other information you have provided to us about yourself in connection with your application (which may include medical and wellness information).

- Respond to your requests;

Put you in touch with the appropriate department if necessary.

- Consent

Process your request.

- To make statistics.

- Legitimate interest

To help us better understand the needs and expectations of our customers and thus improve our services, products and brands.

- For Cosmetovigilance:

- Monitor and prevent any adverse effects related to the use of our products ;

- To carry out studies concerning the safety of use of our products ;

- Carry out and follow up on corrective actions taken, if necessary.

- Legal obligations

Comply with the legal obligation to monitor the adverse effects of its products

Sponsorship

Depending on the frequency of your interactions with us, this personal data may include:

- Full name ;

- Phone number ;

- Email address ;

- To send a person information about our products and/or information from a wish list at the request of another person.

- Execution of a contract

Process your request.

And

- Legitimate interest

Contact one person at the request of another.

Automated individual decision making

In order to secure transactions on our websites/apps/devices and to protect them from fraud and embezzlement, we use a solution developed by a third-party vendor.

The fraud detection solution includes simple comparisons, association rules, clustering, prediction and outlier detection using intelligent agents, data fusion techniques and various data mining techniques.

This fraud detection process may be fully automated or may involve human intervention in which the final decision is made by an individual. In all cases, we take all reasonable precautions and safeguards to limit access to your personal data.

As a result of automatic fraud detection, (i) the processing of your order/application may be delayed while we review your transaction; and (ii) you may be disqualified from receiving a service or access to the service may be limited if a fraud risk is detected. You have the right to access the information on which our decision is based. See "Your Rights and Choices" below.

Profiling

When we send or display personalized communications or content, we may use certain techniques known as "profiling" (defined as any automated form of processing of personal data that involves the use of personal data to evaluate certain personal aspects relating to an individual, including analyzing or predicting matters relating to that individual's personal preferences, interests, financial situation, behavior, location, health, reliability, or movements). This means that we may collect personal data about you in the different scenarios mentioned in the table above. We aggregate this data and analyze it to assess and predict your personal preferences and/or interests.

Based on this analysis, we send or display communications and/or content tailored to your interests/needs.

You have the right in certain circumstances to object to the use of your data for "profiling" purposes. See the "Your Rights and Choices" section below.

Who can access your personal data ?

We may share your personal data within the Seraleen Group in order to comply with our legal obligations, to prevent fraud and/or to secure our tools, to improve our products and services or after having obtained your consent.

Depending on the purposes for which your data was collected, and only if necessary, some of your personal data may be accessible to the entities of the Seraleen Group in the world if it is pseudonymized (not allowing direct identification) and if it is necessary to provide you with the requested services.

We may also share your personal data in a pseudonymized (non-directly identifiable) form with Seraleen Research & Innovation scientists, including those outside your country, for research and innovation purposes.

If permitted, we may also share some of your personal data, including that collected through cookies, among our brands to harmonize and update the information you provide to us, to generate statistics based on your characteristics and to tailor our communications.

We will only disclose your personal data to third parties for marketing purposes with your consent. In this case, your data will be processed by the third party in question, who acts as the controller, and will be subject to their general terms and conditions and their data protection policy. We recommend that you carefully check their information before consenting to the communication of your data to this third party.

Your personal data may also be processed on our behalf by trusted service providers.

We use trusted third parties to perform a variety of business operations and tasks on our behalf. We only provide them with the information they need to perform the service and ask them not to use your personal data for any other purpose. We always make every effort to ensure that all such third parties with whom we work maintain the privacy and security of your data. We may, for example, ask to provide services that require the processing of your personal data to :

  • Third parties that assist us in providing digital and e-commerce services, such as social listening, store locator, loyalty programs, identity management, rating and comment management, customer relationship management (CRM), web analytics and search engines, user generated content creation tools ;
  • Advertising agencies, marketing agencies, social network and digital agencies to help us carry out advertising, marketing and sales campaigns, analyze their effectiveness and manage your contacts and questions ;
  • Third parties we need to provide and deliver a product to you, such as postal/delivery services ;
  • Third parties who assist us in providing IT services, such as platform providers, hosting services, maintenance and technical support services for our databases and software and applications that may contain your data (these services may sometimes require access to your data in order to perform the requested tasks) ;
  • Payment service providers and market intelligence agencies for the purpose of assessing your creditworthiness and verifying your information when required to enter into a contract with you ;
  • Third parties who help us with customer service and cosmetovigilance.

We may also share your personal data with third parties:

  • If we sell a business or assets, in which case we may disclose your personal data to the prospective purchaser of such business or assets. If Seraleen or any part of its assets are acquired by a third party, personal data held about its customers and related to those assets is one of the transferred assets. In the latter case, the acquirer who will act as the new data controller processes your data and its personal data protection policy governs the processing of your personal data.
  • If we are compelled to disclose or share your personal data to comply with a legal obligation, or to enforce or apply our terms of use/sale or any other terms you have agreed to; or to protect the rights, property or safety of Seraleen, its customers or employees.
  • If we have your consent.
  • Or if the law allows it.

We may share your personal data with our partners:

  • If the service to which you subscribe has been created by Seraleen in collaboration with a partner (e.g., a co-branded application). In this case, Seraleen and the partner concerned each process your personal data for their own purposes. Thus, your data are processed:
    • by Seraleen in accordance with this Privacy Policy ;
    • by the partner also acting as a data controller according to its own terms and conditions and in accordance with its own data protection policy.
  • If you have agreed to receive communications or commercial prospecting from a partner of Seraleen through a dedicated registration/opt-in procedure (e.g., via an application marketed by Seraleen and made available to its partners). In this case, your data is processed by the partner acting as data controller under its own conditions and in accordance with its personal data protection policy.
  • We may post content from social networks on our media. If you view content from social networks on our website/applications, a Cookie from the relevant social network may be placed on your device. For further information, we invite you to read the Cookie Policy of those social networks.
  • When we use Google advertising services on our websites/applications, Google will have access to and use your personal data. If you would like to know more about how Google uses your personal data in this context, please see Google's Privacy Policy and Terms of Use, available at here, which govern these services and the corresponding data processing.

Information Facebook collects and shares with us:

All Facebook features and services available on our websites/applications are governed by the Facebook Privacy Policy, where you can learn more about your rights and settings options.

By using any of our websites/apps, you can:

  • Sign up with your Facebook account. In this case, you agree to share with us certain information from your public profile ;
  • Use Facebook social plug-ins, such as "like" or "share" our content on the Facebook platform ;
  • Accept cookies from this website/application (also known as "Facebook Pixel"), which will help us understand your activities, including information about your device, how you use our services, the purchases you make and the advertisements you view, whether or not you have a Facebook account or are logged into Facebook.

When you use these Facebook features, we collect data that helps us to:

  • Show ads that you might be interested in on Facebook (or Instagram, Messenger or any other Facebook service) ;
  • To measure and analyze the effectiveness of our websites/apps and advertisements.

We may also use the personal information you provide to us on this website/application (such as your first and last name, email address, gender, and phone number) to identify you on Facebook (or Instagram, Messenger, or any other Facebook service) in order to display ads that are more relevant to you. In doing so, Facebook will not share your personal information and will promptly delete the information once this matching process is complete.

We do not offer or sell your personal data.

Where do we store your personal data ?

The data we collect from you may be transferred to, accessed from and stored in a country outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers.

Seraleen transfers personal data outside the EEA only in a secure manner and in accordance with applicable law. Because some countries may not have laws governing the use and transfer of personal data, we are committed to taking all necessary steps to ensure that such third parties comply with the terms of this Policy. These measures may include monitoring the personal data protection and security standards of such third parties and/or entering into appropriate contracts (based on the model adopted by the European Union Commission, available here).

For further information, please contact us according to the instructions in the "Contact" section below.

How long do we keep your personal data ?

We keep your personal data only for as long as is necessary to fulfil the purpose for which we hold it, to meet your needs or to fulfil our legal obligations.

To establish the length of time we keep your data, we apply the following criteria:

  • If you purchase products and services, we will retain your personal data for the duration of our contractual relationship ;
  • If you participate in a promotional offer, we will retain your personal data for the duration of the relevant promotional offer ;
  • If you contact us in connection with a request, we will retain your personal data for as long as necessary to process your request ;
  • If you create an account, we retain your personal data until you request its deletion or after a period of inactivity (no active interaction with the brands) as defined by local regulations and instructions ;
  • If you have consented to receive marketing messages, we will retain your personal data until you unsubscribe or request us to delete it or after a period of inactivity (no active interaction with the brands) as defined by local regulations and instructions ;
  • If cookies are placed on your computer, we retain your data only as long as necessary to fulfill their purpose (e.g., for the duration of a session for shopping cart cookies or session ID cookies) and for any period of time defined by local regulations and instructions.

We may retain certain personal data in order to fulfill our legal or regulatory obligations, and to enable us to exercise our rights (e.g., to file an action in any court) or for statistical or historical purposes.

When we no longer need to use your personal data, we delete it from our systems and files or anonymize it so that it can no longer be used to identify you.

Is the security of my personal data assured ?

We attach great importance to the protection of your personal data and take all reasonable precautions to this end. We require trusted third parties who manage your personal data on our behalf to do the same by contract.

We constantly do our utmost to protect your personal data. Once we receive your data, we apply strict procedures and security measures to try to prevent unauthorized access. As data transmission via the Internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. Therefore, any transmission is at your own risk.

Links to third-party sites and social networking sites

Our websites and applications may occasionally contain links to websites owned by our network, advertisers and affiliate partners. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible for these policies. We encourage you to review the terms of these policies before submitting any personal data to these websites.

We may also offer you the opportunity to connect through your social networks. If you choose to do so, please note that you are sharing your profile information with us based on the settings of the social networks you use. We invite you to visit the social media concerned and to consult its data protection policy in order to understand how your data is shared and used in this context.

Social networks and user-generated content

Some of our websites and applications allow users to upload their own content. We remind you that any content submitted to any of the social networks we use may be publicly available. Therefore, we urge you to be cautious about providing certain personal data such as financial data or address. We are not responsible for any actions taken by third parties in the event that you post personal information on one of our social networks, and we recommend that you do not share this information.

YOUR RIGHTS AND CHOICES

Your rights

What this means

The right to be informed

You have the right to clear, transparent, understandable and easily accessible information about how we use your personal data and about your rights. That is why we provide you with the information in this Policy.

The right of access

You have the right to access the personal data we hold about you (subject to certain restrictions).

We may charge a reasonable fee to reflect the administrative costs incurred in providing the information.

Demonstrably unfounded, excessive or repeated requests may not be answered.

To exercise your right of access, please contact us at the address below.

The right of rectification

You have the right to demand that your personal data be corrected if it is inaccurate or outdated and/or be completed if it is incomplete.

To exercise your right to rectification, please contact us using the details below. If you have an account, it may be easier to modify your own data via the "My Account" function.

The right to erasure/right to be forgotten

In some cases, you have the right to have your personal data erased or deleted. This is not an absolute right, as we may be required to retain your personal data for legal or legitimate reasons.

If you would like us to delete your data, please contact us using the details below.

The right to object to commercial prospecting, including profiling

You may unsubscribe or opt-out of receiving our marketing messages at any time. Simply click on the "unsubscribe" link in any email or communication we send you. You can also contact us at the contact information below.

If you wish to object to profiling, please contact us at the contact information below.

The right to withdraw consent at any time for data processing based on consent

You may withdraw your consent to the processing of your data if such processing is based on consent. Withdrawal of consent does not affect the lawfulness of the processing based on consent carried out before the withdrawal of consent. Please refer to the table in the section "What personal data do we collect from you and how do we use it?", and in particular the column "What is the legal basis for our processing of your personal data?", to see whether our processing is based on consent.

If you wish to withdraw your consent, please contact us using the contact information below.

The right to object to data processing based on legitimate interest

You may at any time object to the processing of your data where the processing is based on legitimate interest. We invite you to consult the table inserted in the section "What personal data do we collect from you and how do we use it?", and in particular the column "On what legal basis do we process your personal data?", to find out whether our processing is based on legitimate interest.

If you wish to exercise your right to object, please contact us at the address below.

The right to lodge a complaint with a supervisory authority

You have the right to file a complaint with the data protection authority in your country to challenge L'Oréal's personal data protection and privacy practices.

We invite you to contact us using the contact details below before lodging any complaint with the competent data protection authority.

The right to data portability

You have the right to move, copy or transmit your data from our database to another. This applies only to data provided by you, where the processing is based on your consent or on a contract and is carried out using automated processes. Please refer to the table in the section "What personal data do we collect from you and how do we use it?", and in particular the column "What is the legal basis for our processing of your personal data?", to see whether our processing is based on contract or consent.

For more information, please contact us at the coordinates below.

The right to limit processing

You have the right to request the restriction of the processing we carry out on your data.

This right means that the processing of your data by us is limited, so that we may retain the data, but not use or process it.

This right applies in specific circumstances provided for in the General Data Protection Regulation, namely:

- the accuracy of the personal data is challenged by the data subject (i.e. you), for a period of time that allows the controller to verify the accuracy of the personal data ;

- the processing is unlawful and the data subject (i.e. you) objects to the erasure of the data and demands instead the restriction of their use ;

- the controller (i.e. L'Oréal) no longer needs the personal data for the purposes of the processing, but they are still necessary for the data subject to establish, exercise or defend legal claims ;

- the data subject (i.e. you) has objected to the processing on the basis of the legitimate interests pursued by the controller during the verification as to whether the legitimate grounds pursued by the controller prevail over those of the data subject.

If you would like to request a restriction on processing, please contact us using the details below.

The right to disable cookies

You have the right to disable cookies.

Internet browsers are usually set to accept cookies by default, but you can easily change this by modifying your browser settings.

Many cookies are used to improve the usability and operation of websites/applications, therefore disabling cookies may prevent you from using certain parts of this site, as explained in the relevant cookie table.

If you wish to restrict or block all cookies that are set by our websites/applications (which may prevent you from using certain parts of the site), or by other websites/applications, you can do so by going to your browser settings. Your browser's help function will tell you how to do this. For more information, you can consult the following link:

https://www.aboutcookies.org/

In order to respond to your request, we may require proof of identity.

CONTACT

If you have any questions or comments about the way we process and use your personal data, or if you wish to exercise any of your rights mentioned above, please contact us at the following e-mail addressseraleen.paris@gmail.com/ DGP / France or write to us at the following address Seraleen Paris France - Personal Data - 60 Rue de la Jonquiére 75017 PARIS

You can also contact our DPO at the following address: seraleen.paris@gmail.com

SPECIAL PROVISIONS FOR FRANCE

We remind you that in accordance with the provisions of article 40-1 of the law 78-17 of January 6, 1978, you have the right to formulate general directives (with a trusted digital third party certified by the CNIL) or particular (with the person in charge of processing) relating to the conservation, the deletion and the communication of your personal data after your death